WHERE SERVICE IS CUSTOMER FOCUSED


This web site is dedicated to my passions, Customer Service, Training, Human Resource Systems and Customer Loyalty.


My goal is to deliver information that can quickly provide employers, employees and those in transition with clear, accurate and concise knowledge that can be used to enhance their knowledge and business practices.


I undertake consulting projects primarily in North America and Europe for organizations who can benefit from my more than 20 years of international experience in Human Resource software and Customer Service related activities.


As an independent consultant my duty is to you, my clients, with a commitment to deliver the best possible service at a reasonable rate.


Services are detailed on the appropriate page but in summary:


  • Analyzing and assisting in the selection of Human Resource Information Systems (HRIS).
  • Implementation of HR systems.
  • International implications in HR.
  • Identifying and delivering Training and Recruitment solutions.
  • Creating and managing Customer focused organizations.

Please contact me if you have any questions.